Questions about Help is Available in Las Vegas, Nevada

Question 1

Accepted Answer

We remain vigilant about patient and staff safety, privacy and well-being. We've established steps to ensure that Desert Hope has protective protocols in place, our admissions process includes a screening for symptoms of Coronavirus and we continue to monitor the situation.

For more information please take a look at our detailed Coronavirus notice page.

Question 2

Accepted Answer

Yes, all of our rehab facilities have designated smoking areas. Please be aware you will need to bring your own cigarettes in an unopened pack or carton. Your family and friends can also send you cigarettes but they must be factory-sealed packs or cartons. Please double-check the rules when you talk to our staff or during check-in.

Question 3

Accepted Answer

We generally accept pregnant women who are medically stable into our addiction treatment programs; however, it is up to the discretion of facility staff.

Question 4

Accepted Answer

Yes, we can provide transportation to our facility for inpatient rehab and, in some cases, outpatient services. Please discuss details of travel and arrival times with us so we can make sure we are available to transport you.

Question 5

Accepted Answer

We do offer translation services on as-needed basis. Some of our facilities are more likely to have a translator readily available. We are willing to work with anyone that is trying to get help with their addiction. In addition to spoken languages, we also offer ASL translation selectively. Please make sure to detail the need for a translator when speaking with us.

Question 6

Accepted Answer

We offer a variety of ways to pay for addiction treatment. We accept many private insurance plans as well as offer options for paying out of pocket or with payment plans. You can learn more about paying for treatment here. We do not accept Medicaid or Medicare at the majority of our facilities but can work with you to set up payment plan that make addiction treatment affordable for you.

Question 7

Accepted Answer

At Desert Hope, safety is our top priority and we work to ensure the safety of all patients and staff. 

In the case of a natural disaster impacting the safety of our patients and staff at the facility, we will relocate or release all impacted patients. During emergencies, such as hurricanes, wildfires or other natural disasters, we may stop admission to our facility. 

In the case of a medical emergency, we follow directions given by the patient at time of admission.

We contact the primary contact for the patient if one has been provided. If no emergency contact has been provided, we follow directions given by the patient at time of admission.

If you are trying to reach a loved one due to an emergency at home, you can call us directly at 702-789-6201 or you can call your loved one's cell if they currently have access to their phone.

Question 8

Accepted Answer

Yes, however they cannot share a room, as our facility is split between male and female accommodations.

Question 9

Accepted Answer

Yes, all addiction treatment at our facility is 100% voluntary. We do not force patients to attend or to stay. We do provide counseling services for those that want to leave early or against medical advice (AMA). 

If you feel you or your loved one is a danger to themselves, please get help immediately. You can call your local emergency services or get help from outside resources such as the National Suicide Hotline at 1-800-273-8255 or the National Substance Abuse & Mental Health Services Administration at 1-800-662-4357.

Help is Available in Las Vegas, Nevada

Programs & Therapies

Facilities Amenities

Photos & Tour