Privacy Policy

Written by: Editorial Staff

Last updated on July 24, 2019

This is the web site of American Addiction Centers.

Effective Date: April 27, 2018
This Privacy Policy describes how and when we collect, use and share information about you when you visit our Sites. By using the Sites, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of information collected from you as described in this Privacy Policy.

Additionally, we collect information you expressly provide. When using our site, subscribing to our newsletter, filling out a form, commenting on our blog or taking a certification quiz, you may be asked to enter your name, e-mail address, mailing address, phone number or other contact information. You may also be asked to provide information that will assist us in referring you or a loved one to an appropriate treatment center, such as information relating to the condition or ailment you wish to treat and your insurance information. Similarly, we may collect payment information, such as credit and debit card numbers, when you make purchases through the site.

We may monitor and/or record telephone conversations for our business purposes, such as quality assurance and training purposes and to protect our rights.

We may combine information we receive from you through our Sites with information about you that we receive from our affiliates and/or third parties. We will handle the combined information as described in this privacy policy to help us provide services and information to you.

We do not sell or trade to outside parties the information we collect from you other than as set forth herein. We may disclose the information we collect to third parties, including to our affiliates and business partners, who assist us in operating our Sites, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, respond to legal process (such as a search warrant, subpoena or court order), enforce our Sites’ policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information (including unique device identifiers) may be provided to other parties for marketing, advertising, or other uses. We may also disclose your personal information with your express consent for other purposes not listed here. We may disclose your personal information to a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).

• To process a placement and/or consulting request
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our Website, address problems, and protect the security or integrity of the Site and our business (we continually strive to improve our Website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To administer a promotion, survey or other Website feature
• To communicate with you about information and updates pertaining to your placement and/or consulting request
• To monitor the Site for compliance with our Terms of Use and the law

We may use non-personal information for statistical analysis, research, and other purposes.

We may use cookies to enable the site’s or service providers’ systems to recognize your browser and capture and remember certain information.

We may use cookies and similar technology to enable the Sites and service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies and similar technologies to understand and save your preferences for future visits and compile aggregate data about Site usage and interaction so that we can offer better experiences and tools in the future. We may contract with third-party service providers that use these technologies to assist us in better understanding our Sites’ visitors. They may collect information about your online activities over time, on other devices, and on other websites or apps, if those websites and apps also use the same service provider.

We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Interest Based Advertising

We may partner with ad networks and other ad serving providers (“Advertising Providers”) who serve ads on behalf of us and others on non-affiliated sites. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your visits to this site and elsewhere over time. Advertising Providers may utilize cookies and similar technologies to make advertising more relevant to you.

You may visit www.aboutads.info to learn more about this type of advertising and how to opt-out of this form of advertising by companies participating in the Digital Advertising Alliance (“DAA”) self-regulatory program. Note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. In addition, note that if you use a different browser or erase cookies from your browser, you may need to renew your opt-out choice.

Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Sites, you may not be able to utilize the features of the Sites to their fullest potential.

The Sites contain links to external websites and references to other resources that are not associated with our Sites. We have no control over these third-party resources and make no warranty or representation as to the content of those resources. Their inclusion does not constitute an endorsement or recommendation.

About The Contributor

Editorial Staff

Clinical Editor

The editorial staff of Desert Hope Treatment Center is comprised of addiction content experts from American Addiction Centers. Our editors and medical reviewers have over a decade of cumulative experience in medical content editing and have... Read More